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   About Universal Psychic Guild .:
   Frequently Ask Questions

I would like to work for the Universal Psychic Guild, how do I join?

Please send us a short resume, and we will reply to you if there are availabilities.

I don’t have a credit card, can I still use your services?

Online purchases (E.g. Email Psychic Readings)
Yes, we also accept payment via PayPal.  When your purchase the service, select this option. 

E-mail Readings & Online Purchases

I am unhappy with my email reading, what do I do?
Credit Card – You will need to send a short written explanation of what went wrong with your reading.  Please also provide your receipt number, or if you have lost your receipt number, please supply your email address.  When it is determined that you will be refunded, as we do not store your full credit card number for security reasons, you will also need to then supply your full credit card number so that the refund can be processed.
PayPal - You will need to send a short written explanation of what went wrong with your reading.  Please also provide your receipt number, or if you have lost your receipt number, please supply your email address.  When it is determined that you will be refunded, you will be credited via PayPal.

I ordered an email psychic reading, but I have not received it yet
Our psychics reply to your readings as soon as they can, but it does vary from reader to reader.  Sometimes delays can occur, but generally you will receive your reading the next day or within 48 business hours.  If it has still not arrived, please contact us with your receipt number.

My receipt number was not emailed to me, did my order go through?
If you are displayed an onscreen receipt number, but not emailed one, there may be a problem with your e-mail address. Please put noreply@psychicguild.com in your address book to prevent any misdelivered emails.  You can also contact customer service with an alternate email address or to make an enquiry.

If you were not displayed an onscreen receipt number, there was probably an error with your order.  Contact us, and we can check if your order went through. Make sure you fill in all the required fields and check for any error messages which come up which will help guide you through the order process. Or if you are a member, you can login and check your purchase transaction history online. .

How long does it take to receive my email reading?
The usual turn around time for readings is approximately up to 48 hours. Some highly requested readers may take longer to reply.

Is there a limit to the number of questions I can ask in my email reading?

There is no limit to the number of questions you can ask, but please note that the reader may not be able to reply to them all in one reading. The reader will reply to the questions which they are drawn to answer. You may need to purchase multiple email readings if you have many questions, or if you require the reader to go into even further depth on anything they have told you.

How do phone readings and e-mail psychic readings work?

It varies from reader to reader. Some readers use solely their psychic and clairvoyant skills, whilst others are mediums or have spirit guides and angels who pass on messages. Some readers can also read your stars and gain insight about you through the ancient techniques of astrology. Tarot cards, angel cards, crystals and numerology are also tools which can be used to assist in a reading to discover the answers to your questions. In many cases, a combination of these techniques is used to provide you with a complete experience.

 

 
 


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